Tech Full-time
Jakarta, Indonesia
Senior IT Operations Specialist – Sekuritas
We're looking for a Senior IT Operations Specialist with a strong background in the securities industry to own the stability and reliability of our trading systems. You'll lead real-time monitoring, incident response, and daily operational support — ensuring our platform runs seamlessly through every trading session. As a senior member of the team, you'll drive process improvements, mentor junior members, and make critical decisions under pressure.
Responsibilities
Ensure trading systems and infrastructure are always available, and lead the response when production issues occur.
Manage daily operations from pre-market preparation to end-of-day (EOD) processes, including batch jobs and reconciliation.
Support internal teams with transaction inquiries, user access, application troubleshooting, and SQL-based reporting and data validation.
Support application deployments and maintain system access controls, audit logs, and regulatory compliance.
Monitor connectivity with external market infrastructure and coordinate with engineering teams and vendors to resolve issues.
Develop and improve SOPs, identify automation opportunities, and mentor junior team members.
Requirements
Minimum 4 years in IT Operations within a securities company or similar capital markets environment.
Hands-on experience with trading systems such as SAS, S21, or equivalent.
Good understanding of trading operational flows — order processing, settlement, reconciliation, and EOD.
Proficient in SQL (MySQL / SQL Server / PostgreSQL) including query optimization.
Familiar with networking principles, Windows Server, and infrastructure monitoring. Linux is a plus.
Strong troubleshooting, log analysis, and root cause analysis skills.
Familiar with capital markets regulatory ecosystem (e.g., stock exchange, clearing house, central depository).
Clear communication skills — able to write SOPs and incident reports.
Willing to work in rotating shifts covering market operation hours.
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